Privacy Policy
Privacy Statement:
Foundgolfballs.com uses your personal information to enhance and improve your customer experience. The purpose of this Privacy Policy is to provide you with information regarding what we will collect, how such information may be used and the choices available to you regarding the use of your information. In addition, this policy exists to better inform you of your ability to correct or modify the information you have provided us.
Your privacy is important to us and we are committed to protecting your privacy. If you have any questions or concerns about our Privacy Policy, you may email us at helpdesk@Foundgolfballs.com We welcome your feedback and suggestions to help us improve our policies and practices. This Privacy Policy is only applicable to customers in the United States.
What Do You Do With the Information You Collect?
We use personal information to enhance your overall shopping experience by providing you with better customer care. Positive customer identification allows us to contact you and ensure your needs are met and handled appropriately and accurately. All personal information we acquire is provided by each individual customer.
Will Foundgolfballs.com sell my email address?
No! Foundgolfballs.com will not sell, trade, share or rent your email address to anyone. We believe that your email address is personal and should be kept that way. We use your email address to provide you with better customer care support, and to update you on Foundgolfballs.com Internet specials.
Benefits You May Receive by allowing us to keep your personal information on hand include:
• To process and complete your purchase transactions and provide the services you request
• To send you catalogs and other offerings to you via the mail and via e-mail - to identify your product and service preferences, so that you can be informed of new or additional products, services, and promotions that might be of interest to you.
• To contact you about the status of your orders - you will receive order status updates through e-mail notification, including order and shipping confirmations. You will be able to track the location of your shipment through our online tracking system.
• To notify you of product recalls or provide other information concerning products you have purchased
• To provide a Personal Internet Account- you will be identified every time you log in with your personal customer number so in the future you will save time by not having to submit your information again.
• To provide invitations to join our Sweepstakes and giveaways
• To provide personalized, knowledgeable customer care - our customer service team will be able to assist you promptly and accurately by identifying you and your preferences
• To improve our merchandise selections, customer service, and overall customer shopping experience
Can I Opt Out of Receiving Further Communications?
Yes. You may withdraw your personal information and stop receiving catalogs and/or e-mail communications at any time. To withdraw your information, email us at helpdesk@Foundgolfballs.com, or write us at:
Found Golf Balls / Half Price Golf Balls - Head Office
5000 Dufferin Street, Unit G & H
North York, Ontario
M3H 5T5
E-mail: To unsubscribe request to be Unsubcribed. If you choose to be removed from our e-mail specials lists, you will still continue to receive order and confirmation e-mails as well as e-mails relating to your other transactions.
How Secure Is My Online Transaction?
It is very secure. We use highly sophisticated technology to ensure that your shopping experience will be safe and secure. We encrypt your personal information, including your name, address, and credit card number when transmitting over the Internet using Secure Socket Layer (SSL) security software. We constantly update our security procedures and enhance our Site to meet the very latest encryption standards. We retain a third party security firm to audit our procedures to ensure compliance with these standards. All of your sensitive information is scrambled before, during and after your order is placed on our site.
Do You Use Cookies?
Yes. We use cookies to enhance your browsing and shopping experience. Cookies are small files or records that we place on your computer’s hard drive to collect information about your activities on our websites. There are absolutely no personally identifiable pieces of information stored anywhere in these files, and they are used solely to enhance your shopping experience, allowing us (i) to speed navigation; (ii) keep track of items in your shopping cart, and provide you with a custom tailored shopping experience; (iii) to monitor the effectiveness of some of our marketing e-mail campaigns; and (iv) to monitor total number of visitors, pages viewed, and the total number of visitors served.
We use service providers to help gather and analyze information about our customers (anonymous traffic, and from time to time, individual user activity) on our Site. These service providers’ only role is to help us conduct our business and deliver the most relevant products and services. They are not permitted to use your personally identifiable information for any secondary purpose.
Effective Date and Policy Changes
We may from time to time make changes to the Privacy Policy to reflect changes in the privacy practices. Accordingly, we reserve the right to revise or modify this Privacy Policy in whole or in part at any time. The updated policy shall replace any prior policies and will be applicable to all current and past users of the site.
Trademarks:
All trademarks, service marks and trade names of FoundGolfBalls.com used in the site are trademarks or registered trademarks of FoundGolfBalls.